CORONAVIRUS UPDATE 2020
We understand that these are concerning times for anyone anticipating travel to Spain. At Real Ronda we are continually monitering the situation with regard to the Coronavirus outbreak on a daily basis and will make every effort to support our customers. If your flight has been cancelled/ re-scheduled and you can no longer travel to your destination you should speak to your insurers and ourselves to discuss your options. Wherever possible we will endeavour to postpone villa bookings to later in the year 2020. However if you do not wish to travel at a different date we advise all customers to check their travel insurance which will cover them for their expenses already incurred and our normal booking conditions and cancellation charges will apply.
Please do be aware that we are members of ABTA with the membership number W7000 - we are obliged to maintain a high standard of service to you by ABTA's Code of Conduct. Furthermore we are insured ourselves for full financial security.
If you have a complaint you may contact ABTA, 30 Park Street,London SE1 9EG https://www.abta.com/
FOR PERSONALISED ADVICE YOU MAY CONTACT JANE MUNRO ON: 00 44 (0)1275 872 929